Privacy Policy

Effective Date: December 2024

ShipZipp, owned and operated by BT Logistics Inc. (“BT Logistics,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and platform (collectively, the “Services”). By using ShipZipp, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

 

1. Information We Collect
We collect personal information that you provide to us directly and automatically through your use of our Services. This information includes:

a. Personal Information You Provide
When you register for an account, request services, or interact with us, you may provide personal information such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (such as credit card details)
  • Shipping preferences and details (e.g., recipient information, delivery address)

b. Automatically Collected Information
When you use our Services, we may automatically collect certain information, including:

  • Usage Data: Information about how you interact with our website and Services, including pages visited, links clicked, and time spent on each page.
  • Device Information: Information about the device you use to access our Services, including browser type, operating system, and device identifiers.
  • Log Data: Server logs may record your IP address, browser type, referring URLs, and other data related to your access to our Services.

c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about how you use our Services. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can control the use of cookies through your browser settings.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • Providing Services: To create and manage your account, process transactions, and provide you with shipping and logistics services.
  • Customer Support: To respond to your inquiries, assist with technical issues, and provide customer service.
  • Improving Services: To analyze usage trends, troubleshoot issues, and improve the performance and functionality of our website and Services.
  • Marketing and Communications: To send you promotional materials, newsletters, or other communications that may be of interest to you. You can opt-out of marketing communications at any time by following the instructions in the communication.
  • Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our terms and agreements.

3. How We Share Your Information
We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party vendors who provide services such as payment processing, email communication, data hosting, and customer support. These service providers are contractually obligated to protect your data and use it solely for the purposes of providing the contracted services.
  • Carriers and Shipping Partners: In order to fulfill your shipping requests, we may share necessary information with carriers, shipping partners, and other logistics providers to process shipments and deliver your packages.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of BT Logistics, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing Services, complying with legal obligations, resolving disputes, and enforcing our agreements. If you request to delete your account, we will retain your information for as long as needed to comply with legal obligations and resolve disputes.

5. Your Data Rights and Choices
You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we have about you.
  • Correction: You may request to update or correct any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (such as for legal or contractual obligations).
  • Opt-Out: You may opt-out of receiving marketing emails from us at any time by following the unsubscribe instructions in the email or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use some features of the Services.

If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account login credentials.

7. Third-Party Links
Our website and Services may contain links to third-party websites or services that are not operated or controlled by BT Logistics. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information. If you believe that we have collected information from a child under 18, please contact us immediately.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:

Ship Zipp
Email: [email protected]

By using ShipZipp, you acknowledge that you have read, understood, and agree to this Privacy Policy.